Terms of Service

Effective: August 5, 2026 · Last updated: August 5, 2026

These Terms of Service (the “Terms”) are a binding agreement between you (or the organization you represent) and Anchor Point Consultancy LLC (“Point Forward,” “we,” “us”), governing your use of the Point Forward SaaS platform at pointforward.net (the “Service”). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. Accounts and eligibility

You must be at least 16 years old and legally able to enter into a binding contract. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

You are responsible for keeping your credentials secret, for all activity under your account, and for notifying us promptly at dynesdalila@proton.me if you suspect unauthorized access.

2. Your content

You own your content. All commitments, tasks, comments, contributions, and other data you create or upload to the Service (“Customer Content”) remains your property. You grant us a limited, non-exclusive, worldwide license to host, transmit, and display Customer Content solely to operate the Service for you.

You are responsible for the legality and accuracy of Customer Content. Do not upload information you are not entitled to share.

We do not use Customer Content to train third-party machine-learning models.

3. Acceptable use

You agree not to:

  • Reverse engineer, decompile, or attempt to extract source code, except where such restriction is prohibited by law.
  • Use the Service to store or transmit unlawful, defamatory, or infringing content.
  • Circumvent access controls, interfere with other users, or attempt to access data that is not yours.
  • Send spam, phishing, or unsolicited bulk email through the Service.
  • Use the Service to build a competing product.
  • Exceed the rate limits or usage limits published for your subscription tier.

We may suspend or terminate accounts that violate these rules, with notice where practical.

4. Subscriptions, fees, and refunds

Paid subscriptions are billed in advance on a monthly or annual cadence via Stripe. Fees are non-refundable except where required by law. You may cancel at any time; your subscription will remain active until the end of the billing period you already paid for.

Pilot / comped / trial accounts are provided at our discretion for the period specified at grant time. When a pilot expires, your account converts to the free tier unless you have purchased a paid subscription.

We may change subscription pricing with at least 30 days' notice before the change applies to your next renewal.

5. Audit-log retention

The Service maintains an immutable audit log of state-changing actions in your organization's account. This log is a core product feature designed for accountability, legal, and regulatory review. It is retained for the life of the account plus seven (7) years, and cannot be edited or deleted by you or by us during that period. If you export or delete your account, the audit log remains subject to this retention period. This is described more fully in our Privacy Policy.

6. Termination

You may terminate your account at any time from account settings. We may suspend or terminate your account for material breach of these Terms, non-payment, prolonged inactivity, or if we are required to by law. Upon termination, your access ends immediately; data-retention and audit-log rules above continue to apply.

7. Confidentiality

“Confidential Information” means non-public information that either party marks as confidential or would reasonably understand to be confidential given its nature. Each party will (a) use the other's Confidential Information only to fulfill these Terms, and (b) protect it with the same care it uses for its own confidential information (and no less than reasonable care).

8. Warranties and disclaimers

We warrant that the Service will perform materially in accordance with our published documentation. Except as expressly stated, the Service is provided “AS IS” and we disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

9. Limitation of liability

To the maximum extent permitted by law, in no event shall either party's aggregate liability arising out of or related to these Terms exceed the fees you paid us in the twelve (12) months preceding the event giving rise to the claim, or one hundred US dollars (US$100), whichever is greater. Neither party shall be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.

These limits do not apply to (a) your payment obligations, (b) either party's indemnification obligations, or (c) either party's breach of confidentiality or intellectual-property rights.

10. Indemnification

You agree to defend, indemnify, and hold harmless Anchor Point Consultancy LLC from and against any third-party claims, damages, and expenses arising out of your Customer Content or your use of the Service in violation of these Terms.

11. Changes to the Service and to these Terms

We may modify or discontinue features of the Service at any time. We will not remove features that are material to your paid subscription without at least 30 days' notice.

We may revise these Terms from time to time. If we make material changes, we will notify account holders by email or in-product notice at least 30 days before they take effect. Continuing to use the Service after the effective date constitutes acceptance.

12. Governing law and disputes

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-laws principles. Any dispute arising out of these Terms will be resolved in the state or federal courts located in Denver County, Colorado, and both parties consent to the jurisdiction of those courts. Nothing in this section limits either party from seeking injunctive relief in any competent jurisdiction to protect its intellectual property.

13. Miscellaneous

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. Our failure to enforce any right is not a waiver of it. You may not assign these Terms without our prior written consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between us regarding the Service.

14. Contact

Anchor Point Consultancy LLC
Email: dynesdalila@proton.me